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Web Survey Bibliography

Title Calling all customers
Author Long, J., Whinston, A. B., Tomak, K.
Source Marketing Research, 14, 3, pp. 28-33
Year 2002
Database ProQuest
Access date 17.05.2004
Abstract The wireless marketing survey is a new data collection technique that conducts marketing surveys on standard wireless phones. In practice, researchers can implement the survey in text-based or voice-based formats or combine both formats in a multi-modal survey. Wireless marketing surveys could help researchers better understand factors that influence consumers’ purchase decisions, especially the influences of situational factors. Using Web-based survey management software, researchers can design the survey questionnaire, monitor survey processes, and interact with respondents from anywhere convenient to them. Data also can be transferred, stored, and analyzed immediately from the Web. More companies are starting to realize they can gain a competitive edge by making sure their products/services fit in consumers’ lives. The value of wireless marketing surveys lies in their ability to develop a rich understanding of consumer natural behaviors in daily lives.
Access/Direct link ProQuest (full text)
Year of publication2002
Bibliographic typeJournal article
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Web survey bibliography - Mobile phone surveys (305)

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